80% Of Healthcare Marketing Budgets Get Wasted: What Smart Practices Do
The Digital Slice Podcast is brought to you by The Friedman Group, LLC
80% of healthcare marketing budgets are burning money. Here's what actually works — and it's not billboards.
Join Brad Friedman and Rob Odell as they discuss why so many healthcare marketing dollars get wasted, how educational videos build trust, and what better lead follow-up looks like so you can create a more effective patient acquisition system for your practice.
Rob Odell is the owner of wpDuo and a revenue infrastructure specialist who helps medical practices, particularly in ophthalmology and dental, transform their marketing into scalable patient acquisition engines.
At wpDuo, Rob focuses on performance marketing, backend automation, and lead management for medical and elective medical practices. In this conversation, he explains why sustainable growth depends on choosing the right channel, building trust with educational content, and following up with leads the right way.
In this Episode:
- Rob challenges the idea that more marketing spend automatically leads to more patients.
- Rob explains why billboards and radio often underperform compared to more trackable channels.
- Rob shares how educational video helps doctors build trust before a patient ever books an appointment.
- Rob discusses why providers should answer real patient FAQs instead of chasing generic social content trends.
- Rob argues that a practitioner’s personality and social presence can become a durable business moat.
Quotes from this Episode:
- [00:05:43] “Talk about what you do. Like you do it every day with patients, just spend five minutes, 30 minutes, maybe longer once a month and answer frequently asked questions, keep notes about 'em and go through that and start to build trust.” – Rob Odell
- [00:11:35] “Your social media presence, if you stop thinking about it as an afterthought and start thinking about it as the new website or the new brand moat.” – Rob Odell
- [00:16:20] “The offer is a big part of it.” – Rob Odell
- [00:18:05] “At some point we're all in the content business, we're just selling services on the back end.” – Rob Odell
- [00:21:29] “You've spent money to acquire these leads, so now work them across all possible ways.” – Rob Odell
Today's Guest:
Rob Odell:
- Company: https://wpduo.com/
- LinkedIn: https://www.linkedin.com/in/robmodell/
- Instagram: https://www.instagram.com/nottodayrob/
Connect with Brad
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You can also call the office at 720.248.8185 or email brad@friedmansocialmedia.com.
Books
- “Brad Friedman on Digital Marketing,” by Brad Friedman
- “The Small Business Owner's Guide To Inbound Marketing,” by Brad Friedman
- “100 Livestreaming & Digital Media Predictions,” by Ross Brand with a chapter by Brad Friedman
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