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Facebook Advertising: Is It Money Your Business Should Spend?

Facebook Promote PageDo your 2014 marketing plans include Facebook advertising to promote your Facebook Business Page?

Are you familiar with Facebook’s algorithm called EdgeRank?

Do you know EdgeRank was implemented to limit who sees your posts? Meaning that even if you have 2500 loyal brand advocates who have Liked your page, only a tiny fraction of them may see what you post and you have no control over it. (more…)

Inbound And Social Media Marketing: Why Attorneys Should Use It

Attorney Inbound Marketing Word CloudWhile most attorneys are at least somewhat familiar with traditional “outbound marketing” approaches, such as buying television and radio ads, billboards, email lists, etc., it seems few are familiar with the concept of “inbound marketing” and using social media to generate business. So what is inbound marketing, how does it work, and why should this tool be in your marketing shed? (more…)

7 Principles of Great Customer / Client Experiences

Customer Service, Reliability, Efficiency, Quality

Image Courtesy of ShutterStock

This is a guest post written by Camille McClane, who is honored to have this opportunity to share her knowledge of how businesses can improve their own customer and client experiences.

As a business owner, you know how important the customer is to you. After all, without customers and clients, you would most likely be out of business. With that being said, it is up to you to do everything possible to make your clients feel welcomed, respected and heard. (more…)

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