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Ep 171: Use Psychological Principles To Drive Conversions

Ep 171: Use Psychological Principles To Drive Conversions

Ep 171: Use Psychological Principles To Drive Conversions

by Brad Friedman

Use Psychological Principles To Drive Conversions

The Digital Slice Podcast is brought to you by The Friedman Group, LLC

Join Brad Friedman and Jon MacDonald as they discuss optimizing your website using psychological principles focused on getting website visitors to convert.

Jon MacDonald is the founder of The Good, a digital experience optimization firm that has achieved results for some of the largest online brands, including Adobe, Nike, Xerox, The Economist, and more. As the author of three books on optimization, Jon regularly contributes insights to publications such as Entrepreneur and Inc.

In this Episode:

  • Jon talks about conversion rate optimization and helping brands convert more of their visitors into customers.
  • Jon shares some things you can do to your website to help customers buy from you and not your competition.
  • Jon says you should be optimizing your website using psychological principles.
  • Jon talks about the 4 phases of the customer journey and the psychological principles that go with each phase.
  • Jon also says people overly rely on the very first piece of information they have about your brand.

Quotes from this Episode:
“ And there's so many factors that affect conversion that start way before a customer even begins to think about purchasing.” – Jon MacDonald
“ Hey, if I'm looking to optimize my digital experience, what do I need to be thinking about in terms of the consumer?” – Jon MacDonald
“ The digital experience starts the moment that a customer encounters your company or your brand online.” – Jon MacDonald
“ It's about giving people the things they need at the time they need it to easily help them find that product or solution that's best for them.” – Jon MacDonald
“ What I'm trying to say here is that every site has room for optimization.” – Jon MacDonald

Resources:

Jon MacDonald:
LinkedIn: Jon MacDonald
X: Jon MacDonald
Website: Jon MacDonald
Website: The Good
Behind The Click: Use the code BTCPODCAST50 to get 50% off.

This podcast is brought to you by Magai. The tool we use for our AI needs. Magai is 12 AI apps in one. There's just one subscription to access all the best AI models. Get Magai right here, https://friedmansocialmedia.com/magai

Our favorite Social Media Management Tool is AgoraPulse
https://friedmansocialmedia.com/agora

Libsyn is the Host of The Digital Slice Podcast. Just use our Libsyn code SLICE at https://friedmansocialmedia.com/libsyn to get up to 2 months of free podcasting service with Libsyn! Get your show on Apple Podcasts, get critical show-building stats—Libsyn even does video!

Streamyard is the tool we use to stream to all major platforms simultaneously directly from a browser. We also use Streamyard to record The Digital Slice Podcast because of its ability to provide us with crystal clear audio and 1080p video. Sign up today for free at https://friedmansocialmedia.com/streamyard

Are you looking for an email service provider that has stood the test of time? Be sure to look at Constant Contact, the provider we use. Constant Contact

Are you looking for a CRM for your business? We suggest taking a look at a few different ones before making your decision. Be sure to look at Nimble, one of our favorite CRMs, and take advantage of a 14-day free trial.

And, here's the link to my calendar for one of the few slots I have left open to give you a sample coaching session: Coaching Session With Brad

Brad Friedman

Twitter:

@BradFriedman

@FriedmanGrp

Facebook: https://www.facebook.com/thefriedmangroup

LinkedIn:

https://www.linkedin.com/in/bfriedman/

https://www.linkedin.com/company/the-friedman-group-llc

Youtube: https://www.youtube.com/friedmansocialmedia

Website: https://friedmansocialmedia.com

Books
Brad Friedman on Digital Marketing,” by Brad Friedman
The Small Business Owner's Guide To Inbound Marketing,” by Brad Friedman
100 Livestreaming & Digital Media Predictions,” by Ross Brand with a chapter by Brad Friedman

Here's the equipment we use and recommend:

Heil PR-40 Dynamic Studio Recording Microphone http://amzn.to/2hWshL8

Heil Sound PRSM Champagne Shockmount http://amzn.to/2hUMVen

Heil Sound PL-2T Overhead Broadcast Boom http://amzn.to/2hXTvB1

RODE Videomic Shotgun Microphone https://amzn.to/3cZp2fD

Logitech C920 Webcam http://amzn.to/2hNhiQk

Roland R-05 Digital Recorder http://amzn.to/2zZ2vN4

Neewer 6×9 foot Green Screen https://amzn.to/35G4K6u

Elgato Key Light https://amzn.to/3ial9Fg

LED Lighting Kit https://amzn.to/35GBPiW

Desk Mounting Stand https://amzn.to/3qanNxM

These products and more can be found at our Amazon Store Front
https://www.amazon.com/shop/bradfriedman

We highly recommend you use TubeBuddy to up your YouTube game!
TubeBuddy https://www.tubebuddy.com/TheFriedmanGroup

Launch your video Membership course or subscription website community with Uscreen. Uscreen helps creators like you build and grow their online video business with membership sites. See what you can do with Uscreen! https://friedmansocialmedia.com/uscreen

AFFILIATE LINKS
Thank you for trusting me with my honest opinion on future purchases you may make after listening to this podcast. I am always completely transparent with you. As a friend of The Friedman Group, LLC you allow me to be able to use affiliate/referral links when suggesting items for purchase. Please know I am a customer myself or have done sufficient research to feel comfortable sharing these links with you. When you click on a link and purchase the item I may receive a small “commission.” This allows me to continue to provide you with quality content and doesn't affect you in any way at checkout.

Not every link is a referral link and some appear here because my guest spoke about them and I want to make it easy for you to check 'em out. Thank you!

Ep 169: The #1 Mistake Small Businesses Make On Social Media

Ep 169: The #1 Mistake Small Businesses Make On Social Media

Ep 169: The #1 Mistake Small Businesses Make On Social Media

by Brad Friedman

The #1 Mistake Small Businesses Make On Social Media

The Digital Slice Podcast is brought to you by The Friedman Group, LLC

Join Brad and Wayne Stanley as they discuss what small business owners can do to create compelling content that increases website visits and generates revenue.

Wayne is the founder and Chief Inspiration Officer of Bowe Digital, is a dynamic force in the world of marketing and communications. As the owner of Bowe Digital, a thriving marketing agency with a vast client base across the United States, Wayne's expertise in website creation, email marketing, social media, and design has propelled countless small businesses to new heights.

In the marketing space, Wayne's passion is storytelling and public relations. Finding businesses with a unique, but difficult, story to tell is a challenge he welcomes with open arms. Wayne believes that the key to success in social marketing these days is to create relatable content by combining pop culture with average Joe occurrences. Wayne and his team have become experts in identifying opportunities and trends to create the most useful content possible.

Notably, in 2023, Bowe Digital earned the distinction of being named one of the Best Places to Work in Indiana for the second consecutive year, a testament to Wayne's commitment to fostering a dynamic and inspiring workplace culture. Wayne's accolades extend beyond Bowe Digital. In 2023, he was honored with the October Research “Exemplary Leadership Award” during the National Settlement Services Summit (NS3), recognizing his remarkable contributions not only to his agency but also to the broader title industry. His expertise in marketing and real estate earned him the title of “2023 Marketing Leader” by HousingWire, solidifying his status as a luminary in these fields. Wayne's involvement as part owner of Title Success further underscores his dedication to supporting real estate professionals and companies through strategic marketing solutions.

With a background that includes key roles in the United States Senate and the American Land Title Association (ALTA), Wayne brings a wealth of experience and insight to the fields of marketing, social media, communication, remote work, and office culture.

In this Episode:

  • Wayne says success in social media today means doing more of what you're good at.
  • Wayne discusses the tendancy for people to overthink what they're posting and says you just never know what someone is going to care about.
  • Wayne talks about the importance of knowing your audience.
  • Wayne believes storytelling is a lot about using our words to differentiate our business from our competition.
  • Wayne also says businesses need not get overwhelmed by their marketing.

Quotes from this Episode:
“I keep saying that we're entering the stage of like realism to me in social.” – Wayne Stanley
“I think it's a little freeing as a marketer because you can try to dip into all of these different things because you never know who's going to say like, oh, that's me, I want to share this.” – Wayne Stanley
“Knowing your audience and knowing what they care about and where they get their information is important.” – Wayne Stanley
“I think that the best way to engage an audience on email is to focus less on the sale and more on thought leadership and relationship building.” – Wayne Stanley
“I think that You have to realize you have to do what makes sense to you and you have to be steady with it.” – Wayne Stanley

Resources:

Wayne Stanley:
LinkedIn: Wayne Stanley
Website: Bowe Digital

This podcast is brought to you by Magai. The tool we use for our AI needs. Magai is 12 AI apps in one. There's just one subscription to access all the best AI models. Get Magai right here, https://friedmansocialmedia.com/magai

Our favorite Social Media Management Tool is AgoraPulse
https://friedmansocialmedia.com/agora

Libsyn is the Host of The Digital Slice Podcast. Just use our Libsyn code SLICE at https://friedmansocialmedia.com/libsyn to get up to 2 months of free podcasting service with Libsyn! Get your show on Apple Podcasts, get critical show-building stats—Libsyn even does video!

Streamyard is the tool we use to stream to all major platforms simultaneously directly from a browser. We also use Streamyard to record The Digital Slice Podcast because of its ability to provide us with crystal clear audio and 1080p video. Sign up today for free at https://friedmansocialmedia.com/streamyard

Are you looking for an email service provider that has stood the test of time? Be sure to look at Constant Contact, the provider we use. Constant Contact

Are you looking for a CRM for your business? We suggest taking a look at a few different ones before making your decision. Be sure to look at Nimble, one of our favorite CRMs, and take advantage of a 14-day free trial.

And, here's the link to my calendar for the two slots I have open to give you a sample coaching session: Coaching Session With Brad

Brad Friedman

Twitter:

@BradFriedman

@FriedmanGrp

Facebook: https://www.facebook.com/thefriedmangroup

LinkedIn:

https://www.linkedin.com/in/bfriedman/

https://www.linkedin.com/company/the-friedman-group-llc

Youtube: https://www.youtube.com/friedmansocialmedia

Website: https://friedmansocialmedia.com

Books
Brad Friedman on Digital Marketing,” by Brad Friedman
The Small Business Owner's Guide To Inbound Marketing,” by Brad Friedman
100 Livestreaming & Digital Media Predictions,” by Ross Brand with a chapter by Brad Friedman

Here's the equipment we use and recommend:

Heil PR-40 Dynamic Studio Recording Microphone http://amzn.to/2hWshL8

Heil Sound PRSM Champagne Shockmount http://amzn.to/2hUMVen

Heil Sound PL-2T Overhead Broadcast Boom http://amzn.to/2hXTvB1

RODE Videomic Shotgun Microphone https://amzn.to/3cZp2fD

Logitech C920 Webcam http://amzn.to/2hNhiQk

Roland R-05 Digital Recorder http://amzn.to/2zZ2vN4

Neewer 6×9 foot Green Screen https://amzn.to/35G4K6u

Elgato Key Light https://amzn.to/3ial9Fg

LED Lighting Kit https://amzn.to/35GBPiW

Desk Mounting Stand https://amzn.to/3qanNxM

These products and more can be found at our Amazon Store Front
https://www.amazon.com/shop/bradfriedman

We highly recommend you use TubeBuddy to up your YouTube game!
TubeBuddy https://www.tubebuddy.com/TheFriedmanGroup

Launch your video Membership course or subscription website community with Uscreen. Uscreen helps creators like you build and grow their online video business with membership sites. See what you can do with Uscreen! https://friedmansocialmedia.com/uscreen

AFFILIATE LINKS
Thank you for trusting me with my honest opinion on future purchases you may make after listening to this podcast. I am always completely transparent with you. As a friend of The Friedman Group, LLC you allow me to be able to use affiliate/referral links when suggesting items for purchase. Please know I am a customer myself or have done sufficient research to feel comfortable sharing these links with you. When you click on a link and purchase the item I may receive a small “commission.” This allows me to continue to provide you with quality content and doesn't affect you in any way at checkout.

Not every link is a referral link and some appear here because my guest spoke about them and I want to make it easy for you to check 'em out. Thank you!

Ep 151: Navigating SEO And Analytics In An AI World

Ep 151: Navigating SEO And Analytics In An AI World

Ep 151: Navigating SEO And Analytics In An AI World

by Brad Friedman

Navigating SEO And Analytics In An AI World

The Digital Slice Podcast is brought to you by The Friedman Group, LLC

Join Brad Friedman and Jesse Ringer as they chat about search engine optimization (SEO) in the age of AI, Google GA4 and the pressure to create more content.

Jesse is the founder of Method and Metric, which launched in 2017. For over 10 years, he's helped business owners, entrepreneurs, and marketing teams build winning SEO strategies for their organizations.

Jesse's passion for progression, creativity backed by data, and the democratization of tech have led him to build an agency focused on connecting data and people in an ethical and forward-thinking way. Jesse is a creative problem solver, marketer, and entrepreneur, known for building high-performing teams and delivering results.

In this Episode:

  • Jesse talks about considering the human side of content and why we're actually trying to produce content.
  • Jesse says the Google algorithm is trying to weed out AI generated content that doesn't have any real value.
  • Jesse discusses the systems Google has in place to detect AI generated content.
  • Jesse says the data we're getting from Google's GA4 is not reliable enough.
  • Jesse also talks about the importance of a competitor audit and an analytics audit.

Quotes from this Episode:
“And there's a lot of crappy content out there now that has kind of infiltrated the top of the rankings.” – Jesse Ringer
“People are realizing that AI is a tool rather than a solution to, or a replacement to human work and ideas.” – Jesse Ringer
“Any content that you're producing with an AI system is going to be pretty average in general.” – Jesse Ringer
“The engagement, the actual human interactions going on your website. I'd say all of that stuff is hugely important to be checking and monitoring.” – Jesse Ringer
“SEO takes time. And if you're in a position where you need to just generate a lot of business quickly. SEO isn't the right game.” – Jesse Ringer

Resources:

Jesse Ringer:
LinkedIn: Jesse Ringer
LinkedIn: Method and Metric
YouTube: Method and Metric
Website: Method and Metric
Mention The Digital Slice Podcast for your Complimentary SEO Competitive Analysis

We are sponsored by the Lomi Composter. Use “digitalslice” at checkout to save $50. Lomi is the world’s first Smart Waste kitchen composter. You too can have a cleaner, more sustainable home.

This podcast is brought to you by Magai. The tool we use for our AI needs. Magai is 12 AI apps in one. There's just one subscription to access all the best AI models. Get Magai right here, https://friedmansocialmedia.com/magai

Our favorite Social Media Management Tool is AgoraPulse
https://friedmansocialmedia.com/agora

Libsyn is the Host of The Digital Slice Podcast. Just use our Libsyn code SLICE at https://friedmansocialmedia.com/libsyn to get up to 2 months of free podcasting service with Libsyn! Get your show on Apple Podcasts, get critical show-building stats—Libsyn even does video!

Streamyard is the tool we use to stream to all major platforms simultaneously directly from a browser. We also use Streamyard to record The Digital Slice Podcast because of its ability to provide us with crystal clear audio and 1080p video. Sign up today for free at https://friedmansocialmedia.com/streamyard

And, here's the link to my calendar for the two slots I have open to give you a sample coaching session: Coaching Session With Brad

Brad Friedman

Twitter:

@BradFriedman

@FriedmanGrp

Facebook: https://www.facebook.com/thefriedmangroup

LinkedIn:

https://www.linkedin.com/in/bfriedman/

https://www.linkedin.com/company/the-friedman-group-llc

Youtube: https://www.youtube.com/friedmansocialmedia

Website: https://friedmansocialmedia.com

Books
Brad Friedman on Digital Marketing,” by Brad Friedman
The Small Business Owner's Guide To Inbound Marketing,” by Brad Friedman
100 Livestreaming & Digital Media Predictions,” by Ross Brand with a chapter by Brad Friedman

Here's the equipment we use and recommend:

Heil PR-40 Dynamic Studio Recording Microphone http://amzn.to/2hWshL8

Heil Sound PRSM Champagne Shockmount http://amzn.to/2hUMVen

Heil Sound PL-2T Overhead Broadcast Boom http://amzn.to/2hXTvB1

RODE Videomic Shotgun Microphone https://amzn.to/3cZp2fD

Logitech C920 Webcam http://amzn.to/2hNhiQk

Roland R-05 Digital Recorder http://amzn.to/2zZ2vN4

Neewer 6×9 foot Green Screen https://amzn.to/35G4K6u

Elgato Key Light https://amzn.to/3ial9Fg

LED Lighting Kit https://amzn.to/35GBPiW

Desk Mounting Stand https://amzn.to/3qanNxM

These products and more can be found at our Amazon Store Front
https://www.amazon.com/shop/bradfriedman

We highly recommend you use TubeBuddy to up your YouTube game!
TubeBuddy https://www.tubebuddy.com/TheFriedmanGroup

Launch your video Membership course or subscription website community with Uscreen. Uscreen helps creators like you build and grow their online video business with membership sites. See what you can do with Uscreen! https://friedmansocialmedia.com/uscreen

AFFILIATE LINKS
Thank you for trusting me with my honest opinion on future purchases you may make after listening to this podcast. I am always completely transparent with you. As a friend of The Friedman Group, LLC you allow me to be able to use affiliate/referral links when suggesting items for purchase. Please know I am a customer myself or have done sufficient research to feel comfortable sharing these links with you. When you click on a link and purchase the item I may receive a small “commission.” This allows me to continue to provide you with quality content and doesn't affect you in any way at checkout.

Not every link is a referral link and some appear here because my guest spoke about them and I want to make it easy for you to check 'em out. Thank you!

Ep 146: Boost Your Brand With Effective Storytelling

Ep 146: Boost Your Brand With Effective Storytelling

Ep 146: Boost Your Brand With Effective Storytelling

by Brad Friedman

Boost Your Brand With Effective Storytelling

The Digital Slice Podcast is brought to you by The Friedman Group, LLC

Join Brad Friedman and Samantha Carroll as they chat about the importance of integrating storytelling in your business and personal brand’s marketing mix.

As CEO and Principal Consultant of Once Upon A Brand, Samantha drives high-profile communications projects, ideates strategies, and defines messaging development for established and growth-stage clients, specializing in healthcare, advocacy, and education sectors. Samantha has advised organizations on ways to increase brand awareness and understanding and position themselves as industry leaders. Previous clients have included Mary’s Center, Walden University, IPS Learning (now Korn Ferry), Mylan Enterprises, Prevent Child Abuse America, and Historic Ships (in partnership with the Maryland Office of Tourism) on behalf of Maryland Fleet Week.

Samantha has been a Featured Expert on the Catalant blog, a Series Writer for Bloomberg BusinessWeek’s MBA Journal, and created content for The George Washington University Center for Entrepreneurial Excellence and Center for Integrative Medicine on behalf of the mindfulness program. In 2023, she led Once Upon A Brand to win a PRSA (Public Relations Society of America) Pepperpot Award for excellence in Executive Communications. Samantha has been an invited Speaker at Georgetown University McDonough School of Business, where she also obtained her MBA, lending her experience to graduate students interested in entrepreneurship. She graduated cum laude with Honors in Economics from Emory University.

In this Episode:

  • Samantha talks about the importance of brands integrating storytelling into their marketing.
  • Samantha says we often identify with the characters we're seeing, resulting in a better connection with the brand.
  • Samantha discusses specific tactics lawyers can use to integrate storytelling into their marketing.
  • Samantha talks about using testimonials to help build your stories.
  • Samantha also says we need to rely on data we've collected to understand our audience and influence consumer behavior.

Quotes from this Episode:
“Stories as a piece of the marketing mix are an incredible way to connect with audiences.” – Samantha Carroll
“Facts tell. Stories sell.” – Samantha Carroll
“The storytelling piece has a different way of cutting through that noise and grabbing someone's attention.” – Samantha Carroll
“When we dig into the data, And we create a narrative around it or a way to use it to influence consumer behavior. That's where the real, you know, light bulbs, I think, go off.” – Samantha Carroll
“We want to think about how to connect the value of what you've done throughout your career to the experiences. And that's how we create the story.” – Samantha Carroll

Resources:

Samantha Carroll:

LinkedIn: Samantha Carroll
LinkedIn: Once Upon a Brand
Facebook: Once Upon a Brand
Instagram: Once Upon a Brand
Website: Once Upon a Brand
Free Workbook: The Consultants Brand Strategy Workbook. The Consultant’s Brand Strategy Workbook is a series of questions for consultants, coaches, and marketers to use throughout the client discovery process or for their own brand development. The workbook is based on years of stakeholder interviewing and learning how to assess the current state and work towards a better one.

We are sponsored by the Lomi Composter. Use “digitalslice” at checkout to save $50. Lomi is the world’s first Smart Waste kitchen composter. You too can have a cleaner, more sustainable home.

This podcast is brought to you by Magai. The tool we use for our AI needs. Magai is 12 AI apps in one. There's just one subscription to access all the best AI models. Get Magai right here, https://friedmansocialmedia.com/magai

Our favorite Social Media Management Tool is AgoraPulse
https://friedmansocialmedia.com/agora

Libsyn is the Host of The Digital Slice Podcast. Just use our Libsyn code SLICE at https://friedmansocialmedia.com/libsyn to get up to 2 months of free podcasting service with Libsyn! Get your show on Apple Podcasts, get critical show-building stats—Libsyn even does video!

Streamyard is the tool we use to stream to all major platforms simultaneously directly from a browser. We also use Streamyard to record The Digital Slice Podcast because of its ability to provide us with crystal clear audio and 1080p video. Sign up today for free at https://friedmansocialmedia.com/streamyard

And, here's the link to my calendar for the two slots I have open to give you a sample coaching session: Coaching Session With Brad

Brad Friedman

Twitter:

@BradFriedman

@FriedmanGrp

Facebook: https://www.facebook.com/thefriedmangroup

LinkedIn:

https://www.linkedin.com/in/bfriedman/

https://www.linkedin.com/company/the-friedman-group-llc

Youtube: https://www.youtube.com/friedmansocialmedia

Website: https://friedmansocialmedia.com

Books
Brad Friedman on Digital Marketing,” by Brad Friedman
The Small Business Owner's Guide To Inbound Marketing,” by Brad Friedman
100 Livestreaming & Digital Media Predictions,” by Ross Brand with a chapter by Brad Friedman

Here's the equipment we use and recommend:

Heil PR-40 Dynamic Studio Recording Microphone http://amzn.to/2hWshL8

Heil Sound PRSM Champagne Shockmount http://amzn.to/2hUMVen

Heil Sound PL-2T Overhead Broadcast Boom http://amzn.to/2hXTvB1

RODE Videomic Shotgun Microphone https://amzn.to/3cZp2fD

Logitech C920 Webcam http://amzn.to/2hNhiQk

Roland R-05 Digital Recorder http://amzn.to/2zZ2vN4

Neewer 6×9 foot Green Screen https://amzn.to/35G4K6u

Elgato Key Light https://amzn.to/3ial9Fg

LED Lighting Kit https://amzn.to/35GBPiW

Desk Mounting Stand https://amzn.to/3qanNxM

These products and more can be found at our Amazon Store Front
https://www.amazon.com/shop/bradfriedman

We highly recommend you use TubeBuddy to up your YouTube game!
TubeBuddy https://www.tubebuddy.com/TheFriedmanGroup

Launch your video Membership course or subscription website community with Uscreen. Uscreen helps creators like you build and grow their online video business with membership sites. See what you can do with Uscreen! https://friedmansocialmedia.com/uscreen

AFFILIATE LINKS
Thank you for trusting me with my honest opinion on future purchases you may make after listening to this podcast. I am always completely transparent with you. As a friend of The Friedman Group, LLC you allow me to be able to use affiliate/referral links when suggesting items for purchase. Please know I am a customer myself or have done sufficient research to feel comfortable sharing these links with you. When you click on a link and purchase the item I may receive a small “commission.” This allows me to continue to provide you with quality content and doesn't affect you in any way at checkout.

Not every link is a referral link and some appear here because my guest spoke about them and I want to make it easy for you to check 'em out. Thank you!

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