by Brad Friedman | Social Media
Image from musicteachershelper.com/blog
The sun is starting to rise later and set earlier. School Zone lights are flashing first thing in the morning and mid-afternoon. Kids must be back in school and spending more time than ever online. Today's students are required to send personal information over the Internet in order to use academic online tools. Today's students are also incredibly active social network users. With all that in mind, some thoughts about privacy are in order. (more…)
by Brad Friedman | Social Media
Business owners we meet with are increasingly asking about Twitter. They want to know if Twitter is really a good place to be interacting with customers, providing customer service and marketing their products or services. Some of this stems from the publicity Frank Eliason, better known as “@comcastcares” received a few years ago. Some of this stems from a need to tap into a younger market during an economic downturn. (more…)
by Brad Friedman | Social Media |
Image from ocps.net
According to Bill Tolany of Whole Foods Market, responses to customer comments make up 85% of all the Tweets the company sends out. 10% of the Tweets are content-based and 5% are promotional. Mr. Tolany, in remarks made at the Corporate Social Media Summit in New York in June, indicated customer interaction is the core of the company's social media efforts and a key to improving Whole Foods' bottom line. (more…)
by Brad Friedman | Social Media
In March of this year, social email provider harmon.ie (pronounced ‘harmony') commissioned a survey of 515 IT users working the U.S. and global companies. The purpose of the survey was to better understand the impact that electronic distractions have on the workplace and the findings were incredible, yet somewhat not unexpected. (more…)
by Brad Friedman | Social Media |
Source: http://lawyerist.com/social-media-ethics-lawyers-top-5/
The Code of Professional Responsibility, Rule 1.1 Competence provides, “A lawyer shall provide competent representation to a client. Competent representation requires the legal knowledge, skill, thoroughness and preparation reasonably necessary for the representation.” Comments to Rule 1.1 provide, in part, “Competent handling of a particular matter includes inquiry into and analysis of the factual and legal elements of the problem, and use of methods and procedures meeting the standards of competent practitioners.” (more…)