
7 Principles of Great Customer / Client Experiences
This is a guest post written by Camille McClane, who is honored to have this opportunity to share her knowledge of how businesses can improve their own customer and client experiences.
As a business owner, you know how important the customer is to you. After all, without customers and clients, you would most likely be out of business. With that being said, it is up to you to do everything possible to make your clients feel welcomed, respected and heard. read more…
Why Change What Has Always Worked For Me?
Change is hard. Change is harder for some than for others. Many professionals, particularly those who have been in business for more than a few years, debate the value of a web presence. They have grown accustomed to having business walk through the door based on word-of-mouth referrals alone. read more…
Financial Professionals: 6 Tips To Optimize Your LinkedIn Presence
With over 250 million LinkedIn members, it's more important than ever for financial professionals to have an optimized profile as the foundation of your LinkedIn presence. More and more financial professionals are getting involved with LinkedIn and social media. If you want to be found by your clients, prospects and referral sources, you need to follow these 6 tips. read more…
Attorneys Must Embrace Social Media – Or Else…
The Code of Professional Responsibility, Rule 1.1 Competence provides, “A lawyer shall provide competent representation to a client. Competent representation requires the legal knowledge, skill, thoroughness and preparation reasonably necessary for the representation.” read more…