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Twitter Is For Your Business

We've had several months to tinker with the latest version of Twitter so I'd like to discuss why this latest version is important for your business to be using. I still think every business owner needs to do some due diligence before jumping into the Twittersphere, but this version of Twitter is a total redesign and offers a greatly simplified experience for brands and consumers. When Twitter launched the newest version they used the tagline “Let's Fly” and showed us the five new tabs they designed for our use, (more…)

Whole Foods Market’s Subtle Social Media Marketing Plan

Image from ocps.net

According to Bill Tolany of Whole Foods Market, responses to customer comments make up 85% of all the Tweets the company sends out. 10% of the Tweets are content-based and 5% are promotional. Mr. Tolany, in remarks made at the Corporate Social Media Summit in New York in June, indicated customer interaction is the core of the company's social media efforts and a key to improving Whole Foods' bottom line. (more…)

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