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Digital Transformation: Evolve Or Die?

Digital Transformation, Technology, Customer Experience, Digital Strategy, NPS, Engagement, Social Media StrategyLast month, Altimeter Group released a new report on digital transformation to help digital strategists understand what companies are doing today so they can plan and evolve for tomorrow. Insert obligatory “Get busy living, or get busy dying” quote from The Shawshank Redemption right here. Findings from The 2014 State of Digital Transformation include results that are both relevant and noteworthy for organizations from all industries throughout the world that want to get busy evolving their business to deliver a positive experience for digital customers. (more…)

Online Marketing Metrics That Matter Most

online marketing metrics, google analytics, roiOnline marketers spend a great deal of time looking at data measurement features such as number of visitors to a site, but often overlook online marketing metrics that matter most. While it’s important to have site visitors, this is merely a small piece of the marketing performance metrics toolbox. (more…)

Adobe’s Q1 Social Intelligence Report Is Filled With Useful Data For Marketers

Adobe, Social Media, Facebook, Twitter, Tumblr, LinkedInFacebook released first quarter financial information and Wall Street is buzzing. The company nearly tripled profit on a 72% increase in revenue in its first quarter Facebook’s first quarter profits increased to $642 million, from $219 million a year earlier. Its revenue climbed to $2.5 billion, up from $1.46 billion in the same period last year. Seems like just two years ago the company was generating losses. Chief Operating Officer Sheryl Sandberg said in an interview, “What has really changed for us in the past year or two is that we are now a large and increasingly important part of what you have to do if you're running a business.” (more…)

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